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I've come to the conclusion that Telstra (Australian telephony provider) is a good example of a company that's too large to know what it's doing.
This morning I spent another hour on the phone to them, having discovered the order for the new telephone connection has cancelled our internet contract! So what had been put in place (presumably an order to put in a cable to our property) has now had to be cancelled, and then re-entered.
The new order number is 08568966, with a technician due to meet me on site on 24 April. Why do I have doubts even that will happen? |
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We've been getting some bizarre correspondence lately. A letter from Kingborough Council, worried that we're building some sort of major business in Lower Longley; and a business in the far north of the State thinking we're going to steal their customers.
To reassure everyone, THIS IS NOT A BUSINESS! We're simply doing our best to build our family home, which is a challenge in itself. If we do ever decide to turn the property into a money-making venture, it will be many, many years away... if at all. Settle down everyone!
Good lord, it's like Tasmania's never seen a professionally-designed PERSONAL blog before... |
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It's been a slow month, as we're now in the quoting phase to find builders and contractors. Tasmania has been in a building boom for the past few years, and it really shows when trying to find good tradesmen.
The delay has given us time to source more bits and pieces, including this lovely light (right) that we bought off eBay in the US. Postage was actually four times the price of the light itself, but that comes from living on the other side of the world! Other eBay goodies have been data and power points, and an amazing Hansa shower arm and tap fittings (thanks Deanna!).
Telephone update: I called ServiceStream today to follow up how things were going with the phone connection. They said I should call Telstra again, so I did... multiple times. One guy (Wayne) in the Telstra design area said the nearest line was 400m away from the property, so we should consider "Next G Wireless Home"... whatever that is. So I called another department to ask about it, and they didn't know (?) and put in the order anyway (Order no: 22315489). Seems it's been left in the hands of the on-site technician. Comforting, very comforting.
As it stands now, the line is due to be connected and billed on 30 Sept 2008, and the new number will be 6239 6792. I guess we'll see... |
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I called Telstra today to try and get the telephone line organised: for new supply (with trenches etc) they have a specialist contractor. So I phoned the contractor (ServiceStream Ph:1800 773 776 Ref:721507) and the friendly lady told me we're no where near a phone line... so we need to put in a special order (!).
As I understand it, Telstra has a duty of care to get a phone line close to our block. Once that's done, someone (apparently) will call me to organise getting the line from there to the house.
Wow... living out of town can be complicated! |
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Took a 3-day road trip up to Launceston and Devonport, stopping along the way at the antique and salvage yards.
Very little spiked our interest, but we did find a company in Devonport that imports the replication stuff made in India and China. Ended up buying some massive wrought iron entry gates for the front of the property, and a copy of an 18th century cast iron gate... for use between the house and garage.
Fun trip, and thanks to Casey for minding the cat! |
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